1. Introduction

Welcome to Winfield Joinery ("we," "our," "us"). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or engage with our services. We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect and process the following personal data:

Contact Information: Name, email address, phone number, and postal address when you request a quote or contact us.Project Details: Information regarding your bespoke joinery or furniture needs.Communication Data: Emails, messages, and call details related to inquiries or service discussions.Marketing Preferences: Your consent for receiving promotional offers and updates about our services.Website Usage Data: Information such as IP addresses, browser type, and cookies (see Section 6 for more details on cookies).

3. How We Use Your Information

We use your data for the following purposes:

To provide quotes for our services and discuss project requirements. To communicate with you regarding ongoing or completed projects. To send you updates, promotions, and special offers (with your consent). To improve our website and user experience through analytics.To comply with legal obligations and prevent fraudulent activities.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

Contractual Necessity: When processing is required to provide our services.Legitimate Interests: To keep records of completed work and future offers.Consent: For marketing communications (you can withdraw consent at any time). Legal Obligation: When required by UK law.

5. Data Retention

We retain personal data as follows:

Customer records and quotes: Up to 6 years for business and legal purposes.Marketing preferences: Until you opt out.Website analytics data: Up to 12 months.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. These may include:

Essential Cookies: Required for website functionality. Analytics Cookies: To improve website performance (Google Analytics, etc.).Marketing Cookies: To deliver relevant ads and promotions.

By using our website, you consent to the use of cookies. You can manage cookie preferences via your browser settings.

7. Data Sharing and Security

We do not sell or share your personal data with third parties except:

When required for service delivery (e.g., subcontractors for project execution).When legally required by UK authorities.With third-party service providers for website hosting, analytics, or marketing (under strict confidentiality agreements).

We implement appropriate security measures to protect your data from unauthorized access or misuse.

8. Your Rights Under UK GDPR

You have the right to:

Access your personal data.Request correction or deletion of your data.Object to processing for marketing purposes.Withdraw consent for marketing communications.Request data portability where applicable.

To exercise your rights, contact us at
[email protected].

9. Contact Information

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Chadd Winfield

Winfield Joinery

[email protected]

07528 231037

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

By using our website and services, you agree to this Privacy Policy.